FAQs
What does your drone service include?
We provide clear aerial drone photos of roofs, gutters, chimneys and exterior areas. Depending on the package, you’ll receive raw images, a short aerial video, and a visual observations pack highlighting visible areas of interest.
Is this a professional roof inspection or survey?
No. Our service is visual only. We do not provide professional assessments, surveys, reports or advice. The images are designed to help you see what’s going on so you can decide if further action or professional advice is needed.
Who is this service suitable for?
Our service is ideal for homeowners, landlords, buyers, and sellers. Whether you’re checking for possible issues, monitoring a property, or preparing to sell, drone photos provide a clear and safe overview.
Do I need to be home during the drone flight?
In most cases, no. As long as we have permission to fly and clear access, the service can be completed without you being present.
How long does the drone flight take?
Most flights take around 15–30 minutes, depending on the size and complexity of the property.
How quickly will I receive my photos?
Photos are usually delivered within 24 hours of the flight. Priority delivery may be available with selected packages.
What happens if the weather is bad?
Drone flights are weather-dependent. If conditions are unsafe or unsuitable, we’ll reschedule your booking at no extra cost.
Are you insured?
Yes. We hold public liability and aviation insurance appropriate for drone photography services.
Do you cover my area?
We cover Cardiff and surrounding areas, including nearby towns and villages. If you’re unsure whether we cover your location, feel free to get in touch.
Can I cancel or reschedule my booking?
We do not offer refunds once a booking has been made. However, bookings can be rescheduled with at least 24 hours’ notice before the scheduled start time, subject to availability.
How do I book a drone photo service?
You can book directly through our website by choosing a package, or contact us if you have any questions before booking.
Can the photos be used for selling or marketing a property?
Yes. The images are suitable for personal use, including marketing a property for sale or keeping records. If you need specific commercial usage, please contact us.